The First Cut: Auditing a Usage Export for PQL Signals
Objective: Given a real 15-row product usage export, identify which free-trial accounts show genuine PQL trigger signals versus which are just active free users who aren't sales-ready.
You're the growth analyst at MapmyIndia (CE Info Systems), India's listed digital mapping and geospatial API provider (NSE: MAPMYINDIA), reviewing this week's self-serve API trial signups before your one weekly sync with sales.
Apply the lesson's PQL trigger criteria to a 15-row export of trial accounts and separate real PQLs from accounts that are just exploring the free tier.
Before you start
What you'll need
Free path (everything below is enough to finish)
Free, no account friction, handles a weekly 15-row export easily
The process
1 step
Step 01 of 01
The lesson defines a PQL by specific behavioral thresholds, three or more teammates invited, a power feature used five or more times in two weeks, a seat count near the plan limit, or API usage suggesting an integration is already underway, not just general activity.
Of 15 trial accounts, which ones cross an actual PQL trigger threshold, and which are just a single developer poking at the API sandbox?
Procedure
- Import and freeze row 1
- Filter for accounts with 3+ teammates invited
- Filter for accounts with sustained API calls across multiple days (not a single burst-test)
- Filter for accounts nearing their free-tier seat or call-volume limit
- Flag rows matching two or more criteria as PQL-ready
MapmyIndia Trial Export, Week 6 (15 rows) PQL-READY (3 rows) 1. acct_0091 -- 4 teammates invited, API calls on 11 of 14 days, 88% of free call quota used 2. acct_0114 -- 6 teammates invited, geocoding endpoint called daily for 2 weeks 3. acct_0138 -- 5 teammates invited, 95% of free quota used in week 2 NOT YET (12 rows, sample) 4. acct_0102 -- 1 teammate, 40 API calls total, single burst on day 1 ...11 more rows
Healthy
3 of 15 accounts flagged as PQL-ready based on two or more matching criteria.
Unhealthy
Flagging any account with high total API call count, including a single-day load test from one developer.
What this means
Sustained, multi-day usage with team growth is a PQL signal; a one-off spike from a single tester is not.
So what do I do about it?
| Symptom | Action | Effort |
|---|---|---|
| Sales is calling trial accounts that ghost immediately | Re-filter for sustained multi-day usage plus team growth before forwarding any account | 5 min |
Final deliverable
A 15-row trial export re-sorted with PQL-ready accounts flagged and the matching trigger criteria noted for each.
See a reference example
Calendly Trial Export, Week 3 (excerpt) PQL-READY (2 rows) 1. acct_5521 -- scheduled 11 meetings via booking link in 9 days, 3 teammates invited NOT YET (8 rows, sample) 2. acct_5544 -- 1 meeting scheduled, no teammates invited
Success criteria
You're done when you can:
- Correctly distinguishes sustained multi-signal usage from a single burst of activity
- Flags only accounts matching two or more real trigger criteria, not just high raw activity