Organic vs. Paid: Reading the Same Week Two Ways
Objective: Given one week of organic and paid social metrics for the same brand, decide which channel is actually working by applying each channel's own KPI set, not a shared one.
You're a social media analyst at Flipkart, the Bengaluru-founded horizontal ecommerce marketplace, reviewing last week's Instagram performance before the quarterly budget review.
You have organic post metrics (reach, saves, shares, comments) and paid campaign metrics (CPM, CPC, CPA, ROAS) from the same week and same platform. Leadership wants a one-line verdict: is social 'working'? Apply the lesson's rule that organic and paid are judged on different KPIs, never compared on the same number.
Before you start
What you'll need
Free path (everything below is enough to finish)
Free, no account friction, handles two small weekly exports easily
Native reporting for the paid side of the same week
The process
1 step
Step 01 of 01
The lesson's Step 3 splits measurement by channel: organic on saves, shares, DMs, and profile visits; paid on CPC, CPA, and ROAS. Judging organic by reach or paid by likes hides the real signal.
Organic reach fell 9% week-over-week but saves rose 22%. Paid CPA rose 15% but ROAS held at 3.2x. Is this a bad week for social?
Procedure
- Import both exports into separate sheet tabs, keep the date range identical
- On the organic tab, ignore the reach column entirely and rank posts by saves-to-reach ratio
- On the paid tab, ignore CPM and rank campaigns by ROAS against the 3x profitability floor
- Write one verdict per channel, never a single combined verdict
ORGANIC Reach: -9% WoW (not the metric that matters) Saves: +22% WoW <- real signal, creative is resonating Verdict: working, keep testing this format PAID CPA: +15% WoW (creative fatigue, watch closely) ROAS: 3.2x (above 3x floor) Verdict: working, but flag CPA trend for next week
Healthy
Two separate verdicts, each grounded in that channel's own KPI set.
Unhealthy
One combined 'social is up/down' number that averages reach and ROAS together.
What this means
A reach dip with a saves increase is a healthy sign, not a red flag; a rising CPA with ROAS still above floor is a watch item, not a crisis.
So what do I do about it?
| Symptom | Action | Effort |
|---|---|---|
| Leadership asks for one social media score | Present organic and paid verdicts side by side instead of blending them | 5 min |
| CPA keeps climbing while ROAS is still above floor | Flag it now and refresh the ad creative before ROAS actually drops | 30 min |
Final deliverable
A one-page channel scorecard with two independent verdicts (organic, paid) and the specific metric that drove each verdict.
See a reference example
HelloFresh, Instagram week-of-8/11 scorecard ORGANIC Reach: 1.1% of followers (expected, not a red flag) Saves: +18% WoW on the new recipe-hack Reel format Verdict: Working. Scale the recipe-hack format next week. PAID ROAS: 2.7x (below 3x floor) CPA: $34, up from $29 Verdict: Not working. Pause the underperforming ad set before adding budget.
Success criteria
You're done when you can:
- Produces two separate verdicts, one per channel, never a blended score
- Correctly identifies that a reach drop with rising saves is not a failure signal
- Flags the paid campaign by ROAS against the 3x floor, not by CPM or impressions