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Marketing Academy · Field Work●Brand Strategy
MiniBuild the Asset· 25 minutes

Building an Archetype Selection Worksheet for a New Product Launch

Swiggy

Objective: Apply the lesson's core-desire framework to select one Jungian archetype for a real product launch, then document its voice words and guardrails.

You're the brand manager launching Swiggy Instamart as a standalone consumer brand. Marketing wants a documented personality before the ad agency starts producing creative.

Identify the core desire your target grocery shopper has, select one matching archetype, and write the 3-5 word voice plus guardrails that will govern all creative.

Before you start

What you'll need

Free path (everything below is enough to finish)

FreeDraft the worksheet

Free, shareable, version history

The process

2 steps

Step 01 of 02

Grouping archetypes by core human drive

The lesson groups the 12 archetypes under four core drives: safety and order, belonging and love, mastery and achievement, freedom and discovery.

Instamart's target shopper wants groceries delivered in 10 minutes without thinking about it. Which drive group does that serve, and which archetype in that group fits a fast, no-friction, dependable brand best?

Google Docs— Open a blank doc, write the customer's underlying emotional state, not their purchase reason.

Procedure

  1. Write one sentence describing what the Instamart shopper actually wants to feel after ordering
  2. Match that feeling against the 4 drive groups: safety/order, belonging, mastery, freedom/discovery
  3. Shortlist the 3 archetypes inside the matching group and rule out any that require a personality trait Instamart doesn't have (e.g. Ruler's prestige)
  4. Pick one archetype and write the one-sentence reason it fits both the customer's desire and the brand's actual character
Sample output
Drive: Safety and order
Shortlist: Innocent, Caregiver, Ruler
Ruled out: Ruler (prestige/control doesn't fit a 10-min grocery app)
Selected: Caregiver — Instamart's whole promise is removing the anxiety of an empty fridge, fast, dependable, no drama.

Healthy

The chosen archetype maps directly to a specific customer emotional outcome, not a mood board aesthetic.

Unhealthy

Picking 'Explorer' because adventurous photography looks good in the deck, with no link to what a grocery shopper actually wants.

What this means

If you can't state the customer's core desire in one sentence before picking, the archetype choice isn't grounded yet.

So what do I do about it?

SymptomActionEffort
Team disagrees on Instamart's brand personality in every creative reviewForce the core-desire sentence exercise before revisiting the archetype30 min
YouYou can do this yourself, no engineering access required.

Step 02 of 02

Writing voice in 3 to 5 words with guardrails

The lesson's Step 3 and Step 4 turn the archetype into a usable filter: 3-5 voice words, plus 'always/never/never under any circumstances' guardrails.

Given Caregiver as the selected archetype, what 3-5 voice words and 3 guardrails would keep every copywriter and agency aligned without a briefing call?

Google Docs— Same doc, new section titled Voice and Guardrails.

Procedure

  1. Write 3-5 adjectives that describe how a Caregiver brand talks (e.g. gentle, reassuring, dependable)
  2. Write one 'We will always...' guardrail tied to the archetype
  3. Write one 'We will never...' guardrail
  4. Write one 'We never, under any circumstances...' guardrail
  5. Test the guardrails against 2 real ad headline drafts and flag any that violate them
Sample output
Voice: gentle, dependable, reassuring, unpretentious
Always: speak like a neighbor who noticed you're out of milk
Never: use urgency or scarcity language ('Hurry, offer ends!')
Never under any circumstances: mock a customer for forgetting to shop ahead

Healthy

Guardrails are specific enough that two different writers would flag the same headline as off-brand.

Unhealthy

Guardrails so vague ('be nice') that no one can point to a violation.

What this means

A guardrail that can't reject a real headline draft isn't a guardrail yet, it's a wish.

So what do I do about it?

SymptomActionEffort
New agency copy doesn't sound like InstamartHand them the voice words plus guardrails doc before any brief, not after revisions5 min
YouYou can do this yourself, no engineering access required.

Final deliverable

A one-page archetype selection worksheet: core desire sentence, selected archetype with reasoning, 3-5 voice words, and 3 guardrails.

See a reference example
Sample output
Zomato Instant, Archetype Worksheet (excerpt)

Core desire: 'I don't want to think about dinner, I just want it handled.'
Drive: Mastery and achievement
Selected: Hero — the brand takes on the chore of dinner logistics so the customer doesn't have to fight it themselves
Voice: capable, fast, no-nonsense, warm
Always: show the order actually arriving, not just the app screen
Never: shame a customer for ordering instead of cooking

Success criteria

You're done when you can:

  • States the customer's core desire in one sentence before naming an archetype
  • Selected archetype traces to a specific drive group, not an aesthetic preference
  • 3-5 voice words and all 3 guardrail types are present and specific enough to reject a real headline