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Marketing Academy · Field Work●Social Media Marketing
CoreAudit· 45 minutes

Subscribers, Not Followers: Auditing a Month of Notes Performance

Stitch Fix

Objective: Given a month of synthetic Notes performance data (likes, restacks, and subscriber conversions per Note), apply the lesson's core distinction between vanity engagement and subscriber-converting engagement to decide which Notes to repeat and which to stop making.

You run content for Stitch Fix's editorial newsletter arm on Substack, the San Francisco personalized-styling company that went public via NASDAQ IPO in 2017. Marketing wants to know which of last month's 12 Notes actually grew the subscriber base versus just farming likes.

Rank 12 Notes by subscribers-per-Note rather than likes, flag the one high-like, low-subscriber Note as a false positive, and recommend which 3 formats to repeat next month.

Before you start

What you'll need

Free path (everything below is enough to finish)

FreeRank Notes by subscriber-conversion rate instead of raw likes

Free, and a calculated column is all this analysis needs

The process

1 step

Step 01 of 01

Subscriber-conversion rate per impression as the real success metric

The lesson's algorithm-signals section states Notes that drive subscribe clicks get more distribution than Notes that just collect likes, and the Key Takeaways section warns a 500-like Note that drives 5 subscribers loses to a 50-like Note that drives 30.

Note #7 has 940 likes but only 6 new subscribers. Note #3 has 180 likes and 61 new subscribers. Which one gets repeated next month?

Google Sheets— Import the 12-row Notes export, add a calculated Subscribers-per-100-Likes column.

Procedure

  1. Import the 12 rows with columns Note, Format, Likes, Restacks, New Subscribers
  2. Add a calculated column: (New Subscribers / Likes) * 100
  3. Sort descending by that calculated column, not by raw Likes
  4. Flag any Note in the top 3 by Likes that falls outside the top 3 by the calculated column as a false positive
  5. Cross-reference the top 3 by conversion rate against their Format column to find the repeatable pattern
Sample output
Note #7 (Poll, meme format): 940 likes, 55 restacks, 6 subscribers -> 0.6 per 100 likes. FALSE POSITIVE, high likes, low conversion.
Note #3 (Generosity Note): 180 likes, 41 restacks, 61 subscribers -> 33.9 per 100 likes. TOP PERFORMER.
Note #9 (Vulnerable confession): 210 likes, 18 restacks, 44 subscribers -> 20.9 per 100 likes.
Note #1 (Contrarian take): 305 likes, 29 restacks, 38 subscribers -> 12.5 per 100 likes.
... 8 more rows, sorted by conversion rate

Healthy

The repeat list is built from the conversion-rate ranking, generosity Notes and vulnerable confessions dominate the top 3.

Unhealthy

The repeat list is built from raw like counts, which would put the poll-meme Note back in rotation next month.

What this means

Likes measure attention, subscribers-per-100-likes measures whether that attention converts to the platform's actual currency, an owned email address.

So what do I do about it?

SymptomActionEffort
Team keeps making poll and meme Notes because they get the most likesSwitch the monthly reporting metric from total likes to subscribers-per-100-likes5 min
No one can tell which format to double down onSort the export by conversion rate before every monthly content review30 min
YouYou can do this yourself, no engineering access required.

Final deliverable

A ranked table of 12 Notes by subscribers-per-100-likes, with the false-positive Note flagged and a 3-format repeat recommendation.

See a reference example
Sample output
Peloton Interactive, Notes performance review, October

REPEAT NEXT MONTH
  1. Generosity Note (33.9 subs/100 likes)
  2. Vulnerable confession (20.9 subs/100 likes)
  3. Contrarian take (12.5 subs/100 likes)

FLAGGED FALSE POSITIVE
  Poll/meme Note: 940 likes but only 0.6 subs/100 likes, high engagement, near-zero funnel value

DO NOT REPEAT
  Behind-the-scenes screenshot with no CTA framing: 4.1 subs/100 likes

Success criteria

You're done when you can:

  • Correctly identifies the high-like, low-conversion Note as a false positive
  • Ranks all 12 Notes by the calculated subscribers-per-100-likes metric
  • Recommends exactly 3 formats to repeat, matching the top 3 by conversion rate