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Email & Lifecycle

Email isn't dead. It's the only channel you own. We'll cover list building, automation, deliverability, and lifecycle programs that retain and re-engage.

33 lessons·4 Beginner·16 Intermediate·13 Advanced·~4 hr read
Beginner
4 lessons

Start here. No prior knowledge needed.

Intermediate
16 lessons

Build on the fundamentals.

1

Segmentation

Send less mail to more relevant people. ROI follows.

8 min
2

Email Copywriting

Write emails people actually want to open and read.

10 min
3

Subject Lines That Get Opened

The 2-second test every email must pass before anything else matters.

11 min
4

Automation & Drip Flows

The flows every business should have running.

10 min
5

Drip Email Campaigns

Design multi-step nurture sequences that convert subscribers at each stage of the funnel.

7 min
6

Abandoned Cart & Browse Flows

The single highest-revenue ecommerce automation.

8 min
7

Win-back & Re-engagement Campaigns

Resurrecting dormant subscribers without burning your list.

9 min
8

Win-back Campaigns

The exact sequence, timing, and copy that recovers lapsed subscribers before you give up and suppress them.

7 min
9

Email Analytics

Open rate, CTR, revenue per email: the numbers that tell you what's working.

11 min
10

A/B Testing Emails

What to test, how to run a valid test, and what to do with the results.

10 min
11

Transactional Emails

Receipts, confirmations, password resets: the emails with the highest open rates.

8 min
12

SMS Marketing

98% open rates, brutal opt-out costs: how to do SMS without burning the list.

5 min
13

Push Notifications

Web push, mobile push, and the 1-minute average attention window.

5 min
14

Cold Email

Outbound B2B email that does not get you blacklisted: deliverability, copy, and sequences.

4 min
15

Email List Hygiene & Sunset Policies

The people who never open your emails are quietly costing you the ones who do. Here is how to let them go, on purpose.

6 min
16

Email Frequency & Send-Time Optimization

How often and exactly when to send. The two variables segmentation never answers.

7 min
Advanced
13 lessons

Tactics for experienced marketers.

1

Deliverability: SPF, DKIM, DMARC

Why your beautifully designed email never arrived.

12 min
2

CAN-SPAM, GDPR, CASL

The legal floor and why it matters more than ever.

9 min
3

Email Compliance & Enforcement

How regulators actually enforce email law: penalties, case studies, and the compliance checklist that keeps you out of court.

7 min
4

RFM Segmentation

Recency, Frequency, Monetary: segment by behavior, not demographics.

7 min
5

Customer Lifetime Value

The number that decides what every other number is allowed to be.

6 min
6

WhatsApp Business Marketing

The dominant marketing channel outside North America: templates, opt-in, and Meta's ecosystem.

4 min
7

Behavioral Email Triggers

Send because they did X, not because it is Tuesday: the most relevant email you can send.

5 min
8

AMP for Email: Interactive Emails That Convert Inside the Inbox

Forms, carousels, and live data inside emails: the underused format with 8%+ CTR that most ESPs now support.

6 min
9

AI Email Personalization at Scale: From Merge Tags to 1:1 Messages

AI-generated subject lines, dynamic content blocks, and per-subscriber copy: tools, data requirements, and guardrails.

7 min
10

Zero-Party Data Strategy

Preference centers, progressive profiling, and consent-first personalization.

5 min
11

Account-Based Marketing (ABM) Email Sequences

Structuring hyper-targeted, multi-touch outbound email cadences for B2B high-value enterprise accounts.

5 min
12

Inbox Placement Science: Beyond Basic Deliverability

Master ISP reputation scoring, BIMI implementation, DMARC progression, and Gmail's 2024 requirements to keep emails in the inbox, not spam.

7 min
13

Unified Email + SMS Campaign Orchestration

Combine email and SMS strategically using channel decision frameworks, compliance rules, frequency caps, and cross-channel sequencing to maximize revenue and engagement.

8 min